The hard part usually isn’t the number.

It’s the meeting.

I work with commercial leaders in hotels and venues across New Zealand, Australia and the Pacific. You already have good data. I help you get more out of it, walk into the meeting with an argument that holds, and build a weekly rhythm so you're not starting from scratch every Monday.

The problem

You might recognise these:

  • Someone needs a number by Friday, and the report says what happened but not what to do next.

  • You are in another weekly strategy meeting, and sales, marketing, and revenue each bring a different priority leading to a lot of discussion but no decision.

  • A new General Manager, owner, or brand arrives with different questions for the same data.

  • You've stepped into a new role, and you’re expected to be at peak performance in just a couple of weeks' time.

  • The new shiny tool got bought, but the team are still working from an old spreadsheet.

See yourself in any of these?

You have good data, and you can do more with it than you think.

Let’s work through it together.

Three shifts you need to make

You already want to be better, and you want your team to get better with you. This is where it starts

Clarity → Judgment

Clarity is good.

You want to know what’s going on.

Judgment is better:

Deciding what it means and what to do first

Confidence → Influence

Confidence is good.

You want to walk into the meeting ready.

Influence is better:

Walking out with something changed because you were there.

Repetition → Momentum

Repetition is good.

You want a rhythm you can keep.

Momentum is better:

Each week building on the last to make real impact.

How we would work together

It starts with a conversation.

Tell me what's coming up and what's getting in the way. If it makes sense to go further, we look at your numbers together. I'll show you what I'd look at first and what the headline stories are. You leave with a method either way.

From there, it’s up to you:

  • A deep dive into your data, building insights and reports that can be run by you after I leave.

  • A team session for when the team needs to understand metrics and decide together. Everyone leaves with decisions, action, and momentum.

  • Ongoing support for when the questions keep coming and you’d like a second commercial opinion on what comes next.

Hi, I’m Kelly Dodd.

I have 20 years in commercial leadership across hospitality, hotels, distribution, and recruiting.

Let's collaborate.

Testimonials

“We engaged Kelly to undertake a review and make recommendations on improving a website related to our new startup, Grow Tourism. We were blown away with her report – from recommendations around message clarity and social proof to helping us improve the clarity of our value proposition and navigation, Kelly’s advice was pragmatic, on point and highly useful. Kelly’s depth of knowledge regarding user experience, consumer journeys and the visitor economy in general was extremely evident, making her skillset highly relevant to our business goals.

 Sometimes when you’re working in a business, it’s hard to see the wood for the trees, and this is the perfect example of that. I wouldn’t hesitate to recommend Kelly’s services to any business looking for a highly capable, experienced, intelligent tourism consultant, especially in the brand, marketing or customer journey space.”

Alex Dykman GROW TOURISM

Let’s collaborate

kelly@kdcollaborative.com
+64 21 243 2011